Reading Bakery Systems (RBS), one of the world’s leading manufacturers of snack production systems, now offers Virtual Trials for product development and equipment testing from their Science & Innovation Center.
“RBS is committed to innovation in everything we do, which includes making our customer service offerings more accessible.”
RBS Virtual Trials provide remote access to the RBS Science & Innovation Center’s capabilities including product development, equipment testing and demonstration, and production of samples.
“With businesses still being impacted by pandemic-related restrictions, we needed an effective way to serve our customer’s product innovation and development efforts. Like other RBS services that have gone virtual, the Virtual Trials actively facilitate product development remotely. Full access, multi-media content is shared in real-time, just as it would be if the customer were with us on-site, regardless of their physical location around the globe.” said Travis Getz, Vice President of Operations, RBS Science & Innovation Center. “The benefits of virtual offerings, such as no travel costs, reduced coordination and time commitments, are especially attractive to lean, agile or startup companies. RBS is committed to innovation in everything we do, which includes making our customer service offerings more accessible.”
The RBS Virtual Trials result in a more efficient baked food product trial, by simplifying communications, operations, and approval of the products and process. During the trial, participants will communicate with the RBS team by video conference, be able to view the production floor from wide angle cameras, capture discrete video and still images, receive reports capturing process settings, and have actual product samples shipped for analysis.
The RBS Science & Innovation Center is currently open and available for in-person product testing as well. RBS complies with all state and local pandemic protocols for personnel safety.
To learn more about the RBS Science & Innovation Center and their in-person or virtual production trial programs, please visit the RBS website or call +01 610.678.5890.